Who We Are

We don't do marketing, we live it
We are a team of professionals, industry experts, developers, designers and marketing specialists who work together to bring the idea of customer engagement to reality. We provide professional, innovative and technologically advanced customer engagement solutions to clients. Our clientele and partnerships spread across continents and our expertise is well appreciated in the industry.
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Welcome to bfonics



Target & Engage

Customers Using Omni-Channel Strategies.

The omni-channel content delivery platform makes it easy for any small, medium or large business to adopt multiple marketing strategies along with proximity technology features. The smart engagement platform includes an app, a web backend with state-of-the-art marketing channel features. Let’s look at some of the important features of the platform.

SMS Marketing


An offline mode of marketing using SMSs in order to attract customers from their homes to the physical store.



The e-mail marketing feature help promote brands in a targeted manner by gathering valuable insights on subscriptions and engagements.

GIS/Location based


The app based GIS and location specific marketing activity can be carried out to attract customers to buy products from physical stores.

Social Media


The platform uses social media channels such as Facebook, Twitter, Youtube, Instagram, etc. to constantly engage customers online and in their favorite social groups.

Beacons (BLE and Wi-Fi)


Beacons placed inside a store will recognize customers carrying the designated mobile application and thus allow store owners to push highly targeted, contextual and relevant information to customers’ mobile real time.

Eddystone/Nearby Beacons


Eddystone based proximity technology is independent of mobile apps. And is equally targeted, contextual and relevant. Eddystone can pinpoint the location of a user inside a store and deliver marketing content with ease.

Wi-Fi - Captive portal


Use an existing Wi-Fi router as a message pushing engine and engage customers via web and mobile using proximity technology of bfonics. Captive Portal is cost effective and at the same time comes with all the features of proximity technology.


Instant Offers

Customers get instant offers based on their current location in-store.


Better experience

Customers stand to gain value and better experience.


Better Deal

Customers get better deals on their purchase which they otherwise would not have availed.


Loyalty benefits

Customers get reminders of loyalty reward points, right when they are in a store.

Real time alerts

Stores can send real time alerts and updates to customer’s mobile.

Offers & Discounts

Send contextually relevant offers and discounts to engage customers.

Make instant announcements

Inform customers about an upcoming sale via SMS and E-mail.

Data Analytics

Get data analytics from multiple sources channeled through the platform for informed decision making.


Businesses can get reports on customer engagement, customer purchase history and behavior.

Survey & Feedback

Survey – feedback feature of the platform help businesses communicate with customers and resolve issues.

Targeted Advertisements

Brands can use the platform tools to send highly targeted content, offline and online.

Increase Basket Size

Increase chances of up selling and cross-selling using the platform and ensure higher returns.