Who We Are

We don't do marketing, we live it
We are a team of professionals, industry experts, developers, designers and marketing specialists who work together to bring the idea of customer engagement to reality. We provide professional, innovative and technologically advanced customer engagement solutions to clients. Our clientele and partnerships spread across continents and our expertise is well appreciated in the industry.
Get in Touch You got a question regarding sales ? Please send a note to
sales@bfonics.com
All the other queries, please direct to
info@bfonics.com
Welcome to bfonics

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Hospitality

bfonics proximity engagement platform to enhance customer experience in hospitality sector

Order ahead

Customers can pre-order items they buy regularly and get it served as soon as they enter the restaurant.

Offers and deals

The technology provides the option to push relevant and contextual deals to customers’ smart phones based on their buying behaviour.

Gamification

Restaurants can involve customers in games and events, and give rewards directly through the app.

Custom menu and pricing

Custom menu can be forwarded to the smart phones of valued and loyal customers when they enter the restaurant, thus giving them an added air of importance.

Data and insights

Data on customer dwell time, busiest hours of the day or week, number of customers served etc., can be collected from the platform.

Mobile payments

bfonics platform allows mobile payments via the app wherein a customer can choose to pay using proximity at the billing counter.

Loyalty and reward

Customers receive instant notifications on their loyalty reward points, also the staff will get notified when a loyal customer walks-in.

Monetary benefits

This network can be used by third party companies and brands to push their ads to customers, which in turn will fetch money to restaurants and hotels.

Building Customer Experience And Engagement

Notifications Tool

Restaurant admin can use this tool to push deals and offers to the customers through the app.

Payment Tool

Proxpay is bfonics’s payment tool that can be used by the hotels and restaurants for instant proximity based payments.

Loyalty Management Tool

Identifying and serving loyal customers is now easy with this tool in the platform.

Advertisement Tool

Brands and businesses can use this tool for targeted advertisements among restaurant customers.

Businesswoman working in hotel room